How It Works
We keep things simple, clear, and moving. Here's exactly what to expect from the moment you reach out to the day your website goes live.
A Quick Note Before You Begin
Whether you're just getting started, ready to grow, or stuck with an unfinished or unsatisfying website, we'll figure out the best path forward together before anything begins. Projects are billed in two payments — a 50% deposit to begin and a final payment before your site goes live.
We work Monday, Wednesday, and Friday. During each phase, please reply within 2 office days so we can keep your project on schedule. If something urgent comes up, let us know within 24 hours.
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To get started, head over to our Start a Project page. Choose the package that best fits your needs, fill out the form, and review and agree to our digital contract agreement — it covers what we need from you to keep your project on track, including your logo and brand assets, photos, and written content — and confirms that you're responsible for your Squarespace subscription and any third-party costs and that you'll follow our payment schedule.
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Once your form is submitted, we'll send your invoice. A 50% deposit is due to begin.
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This is where we get to know your vision. We'll clarify your goals, map out your pages, sketch your layouts, and establish your visual direction.
At the end of the plan, we'll share everything with you for review. This is your revision round — if something doesn't match your vision, tell us. We're listening, and we want to get it right. Your pages and features are confirmed and approved here before Build begins.
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With the plan approved, we get to work. We'll build every page, apply your design, add your content, connect your features, and test everything across desktop, tablet, and mobile.
At the end of Build, we'll share the full site with you for review. This is your revision round for Build — look it over carefully and let us know what needs adjusting.
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Once Build is approved, we prepare everything for launch — domain connection, email setup, final SEO steps, and pre-launch checks.
Before anything goes live, you'll give us your final approval. This is your moment to say "we're ready." The final payment is due before your site goes live. Once payment is complete, we'll publish your website.
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After Launch, you have 14 days of post-launch support for minor fixes and Squarespace guidance. If your site needs updating after that, our Care Plans are here to help.
A Few Things to Know
Revision rounds are included per phase — one in Plan, one in Build. Additional rounds are $150 each.
You own everything — your Squarespace plan, your domain, your email, and any third-party tools are all in your name. We're here to build, not to hold the keys.
Care Plans do not cover redesigns, copywriting, advanced SEO strategy, or complex store and membership changes.